These Terms of Service ("Terms") govern the text message (SMS) program and the email communications operated by Trusted Results Therapy Group ("TRTG," "we," "us," or "our"). By providing your mobile phone number or email address to us, or by enrolling in our text message program, you agree to these Terms. Please read them carefully. Part A below covers our text message (SMS) program; Part B covers our email communications. These Terms are in addition to our Privacy Policy.
When you opt in to the TRTG text message program, we send recurring text messages related to your care and account with us. This is a recurring messaging program, and the number of messages you receive depends on your interactions with our practice.
You may opt in to receive text messages by providing your mobile number and agreeing to receive texts when you schedule an appointment, complete intake or consent forms, or otherwise request text communications from us. Your consent to receive text messages is not a condition of purchasing any goods or services or of receiving care from TRTG. You represent that you are the account holder or authorized user of the mobile number you provide.
Message frequency varies and depends on your appointment schedule and account activity.
Message and data rates may apply. TRTG does not charge a fee for these messages, but your mobile carrier's standard message and data rates will apply. Please contact your wireless provider for details about your plan.
For help at any time, reply HELP to any text message, call us at (843) 793-2104, or email trustedresultstg@gmail.com.
You can cancel the text message program at any time by replying STOP to any message. After you send STOP, we will send you a one-time message confirming that you have been unsubscribed, and you will no longer receive text messages from the program. If you would like to rejoin, you can opt in again or reply START.
Supported carriers include AT&T, Verizon Wireless, T-Mobile®, and most other U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
We respect your privacy. We use the information you provide only to deliver the messages described above and to support your care. We do not sell your personal information, and we will not share your mobile opt-in information or consent with any third parties for their own marketing purposes. Mobile information shared for the purpose of message delivery is shared only with the service providers that help us operate the messaging program, and only as needed to send the messages. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Trusted Results Therapy Group is a healthcare provider. We keep the content of text messages brief and limited (for example, appointment dates, times, and account notices). Standard SMS text messaging is not an encrypted or fully secure channel. By opting in, you acknowledge that messages may include limited appointment and account information, and you agree to receive that information by text. Please do not send protected health information or sensitive clinical details by text; contact our office directly for those discussions.
We send email to the address you provide so we can support your care and account with us. Our email is transactional and service-related — it is tied to your relationship with our practice and the services you have requested or received. We do not send unsolicited or bulk marketing email, and we do not add your address to any purchased or third-party email list.
We collect email addresses only directly from the individuals we serve — when you schedule an appointment, complete an intake, consent, or contact form, communicate with our office, or are added as an authorized contact by a client or guardian. We do not purchase, rent, scrape, harvest, or otherwise acquire email lists or addresses from third parties. Receiving optional emails from us is not a condition of purchasing any goods or services or of receiving care from TRTG. You represent that you are the owner or an authorized user of the email address you provide.
You may opt out of non-essential emails at any time by using the unsubscribe link included in our messages, or by contacting our office at trustedresultstg@gmail.com or (843) 793-2104. Because some emails are essential to your care and account — for example, appointment, billing, security, and legally required notices — we may still need to send those service messages even after you opt out of optional communications.
We respect your privacy. We use your email address only to deliver the messages described above and to support your care. We do not sell your personal information, and we will not share your email address or your information with any third parties for their own marketing purposes. Your email address is shared only with the email-delivery provider that helps us send these messages, under a confidentiality and data-protection agreement and only as needed to transmit them. For full details, please review our Privacy Policy.
Trusted Results Therapy Group is a healthcare provider. We keep the content of routine emails brief and limited (for example, appointment dates and times, account notices, and secure links). Standard email is not a fully secure or encrypted channel. By providing your email address, you acknowledge that messages may include limited appointment and account information, and you agree to receive that information by email. Please do not send protected health information or sensitive clinical details by ordinary email; contact our office directly, or use our secure portal, for those discussions.
We may update these Terms from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Effective Date" at the top of this page. Your continued participation in our text message program or your continued use of our services after any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, our text message program, or our email communications, please contact us:
Trusted Results Therapy Group
Email: trustedresultstg@gmail.com
Phone: (843) 793-2104